Gallabox Changelog
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  • May 2025
    • 06th May: Bot Card Limit Alerts, Broadcast Opt-In Defaults & WA Assignment Rule Enhancements
  • April 2025
    • 25th April: Onboarding Upgrades, HubSpot Logs & Notifications improvements
    • 24 April: WhatsApp Template & Bot Improvements and more
    • 18 April: CTWA AD analytics, WhatsApp Flow Improvements, and more
    • 16th April: Filtered Contacts save as segments
    • 08 April: Conversations Module Enhancements, Chatbot: Bot Logs Export, and more
  • March 2025
    • 26 March: Resolution Notes
    • 18 March: Push Notification Management, Export a bot-flow as JSON, and more
  • 04 March: Increased Template Media Limit
  • February 2025
    • 12 February: Jump to AI Flow
    • 05 February: CTWA - CAPI Integration and Conversation Report improvement
  • January 2025
    • 28 January: Add Note while setting Follow-up
    • 22 January: Chatbot AI Logs and Bot flow drop off improvement.
    • 08 January: Broadcast - Retry Logic on Failure, activity log improvement, and more
    • 02 January: Team Creation and Management for Shared Team Inbox
  • December 2024
    • 13 December: CTWA Ad based flow
    • 12 December: Pipedrive bot connector, Pipedrive Widget, and more
    • 06 December: Industry-Specific WhatsApp Templates and more
    • 05 December: WhatsApp Flow Industry-Specific Templates, Chatbot Variables, and more
  • November 2024
    • 29 November: Fyno.io Integration
    • 26 November: AI Generated Bot
    • 22 November: WhatsApp Flows Improvement, Custom Credential, and more
    • 07 November: MiiTel Integration - Phase 1,Channel Config Changes, and more
  • October 2024
    • 30 October: Network International payment gateway integration and more
    • 25 October: Authentication Template, Coupon Template improvements, and more
    • 18 October: Conversations Analytics, and more
    • 10 October: Broadcast Changes, New UI for WhatsApp Widget, and more
  • September 2024
    • 12 September: Case Studies Widget, and updated account checklist.
    • 06 September: Conversation Activity Log and Enhanced Bot functionality
    • 01 September: Template Status, Circular Chatbot Improvement, and more
  • August 2024
    • 27 August: Mobile app update
    • 23 August: Identify Bot Errors, Sangam CRM, Coupon Code, and more
    • 14 August: Custom Role Settings, Canny Prominence , and more
    • 08 August: WhatsApp Flow Builder
    • 01 August: WhatsApp Native Payment Template Message
  • July 2024
    • 24 July: Chatbot Flow types, Segment Management, and more
    • 17 July: Bot Builder UI Change
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  1. April 2025

18 April: CTWA AD analytics, WhatsApp Flow Improvements, and more

Previous24 April: WhatsApp Template & Bot Improvements and moreNext16th April: Filtered Contacts save as segments

Last updated 1 month ago

⚙️ Improvements

CTWA: AD analytics

CTWA has been relocated to the left navigation, providing analytics on created CTWA ads and their performance within the selected date range. You can export CTWA ads data and individual ad conversations, including lead and purchase events if CAPI is configured.

WhatsApp Flow Improvements: Duplicate Flow, Mark questions as required

Flows has been renamed "WhatsApp Forms" and this change is reflected throughout the platform, including the left navigation (Flows -> Forms), bots, WhatsApp templates, and canned responses.

A "Clone" feature, similar to that for WhatsApp templates, has been implemented for WhatsApp Forms. Single choice, multi choice, dropdown, and opt-in fields are now mandatory.

If a business manager isn't verified for a channel, a message will prompt them to complete verification to access the Forms feature.

Zoho CRM Onboarding flow improvements

Some changes are made in the Zoho CRMs Integration flow.

AI Chatbot: Image Support and Response Settings

The AI bot flow now includes a Settings tab for configuring the delay message and image processing capabilities.

Improve integration Log capabilities

As part of the initial improvements to Integration Logs, we have introduced a search feature to look up phone numbers, along with added filter options for Status.

Read more .

here
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