05 December: WhatsApp Flow Industry-Specific Templates, Chatbot Variables, and more
Last updated
Last updated
You can now upload the media (videos & doc files) to create a WhatsApp template with up to 16MB size, making it easier to share richer media content through WhatsApp templates.
The upload limit for image files continues to be 5MB, ensuring that image uploads remain fast and optimized for performance.
WhatsApp flow templates are now categorized by industry for easy browsing. Users can find templates mainly in Ed-tech, Healthcare, Travel, Real Estate, and E-commerce. A search option is also available for quick retrieval by name.
We can now add variable buttons for the following cards in the Bot module:
Send form
Ask list option
Ask form
Send list option
Send Button Option (CTA URL)
For example, click the Bot icon on the left panel, select the bot, and then the appropriate flow. Choose the Send list card and create a variable name to store the response. Once created, you can select the variable from a dropdown. If a customer picks a product, you can reference the details later in the flow to confirm their order.