# 05 December: WhatsApp Flow Industry-Specific Templates, Chatbot Variables, and more

### ⚙️ Improvements

#### **WhatsApp Template media**

You can now upload the media (videos & doc files) to create a WhatsApp template with up to 16MB size, making it easier to share richer media content through WhatsApp templates.

The upload limit for image files continues to be **5MB**, ensuring that image uploads remain fast and optimized for performance.

#### **WhatsApp Flow Industry-Specific Templates**

WhatsApp flow templates are now categorized by industry for easy browsing. Users can find templates mainly in Ed-tech, Healthcare, Travel, Real Estate, and E-commerce. A search option is also available for quick retrieval by name.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2Fj5Bab8VrGbBgnVYBT9nR%2FWhatsApp%20Flow%20Templates.gif?alt=media&#x26;token=e3a0436b-b1ee-4586-b643-10185ff86765" alt=""><figcaption></figcaption></figure>

#### **Chatbot Variables**

We can now add variable buttons for the following cards in the Bot module:

* Send form
* Ask list option
* Ask form
* Send list option
* Send Button Option (CTA URL)

For example, click the Bot icon on the left panel, select the bot, and then the appropriate flow. Choose the Send list card and create a variable name to store the response. Once created, you can select the variable from a dropdown. If a customer picks a product, you can reference the details later in the flow to confirm their order.

![](https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FdsMARqobVF2NrwWd0ak2%2F2.png?alt=media)