> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/january-2025/02-january-team-creation-and-management-for-shared-team-inbox.md).

# 02 January: Team Creation and Management for Shared Team Inbox

### ⚙️ Improvements

#### **Team Creation & Management for Inbox** 

The conversation module now permits direct assignment of conversations to specific teams, selectable via a drop-down menu. 

When creating a Team, a channel and color code are required, with an assignment logic.  Once mapped to a team, a channel appears in the conversation assignment options.

 For instance, if the ‘Marketing team’ is linked to ‘Channel 1’, it can be selected in the drop-down. Conversation assignment follows the assigned logic. 

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FWXTyVG34ReEpOBF2muJ3%2FTeams%20in%20conversations.png?alt=media&amp;token=56745e1f-42c0-40f8-a4fd-bdc204688665" alt=""><figcaption></figcaption></figure>

Know more about [assignments ](https://docs.gallabox.com/conversations/manage-inbox#user-assignment)and [Team Creation](https://docs.gallabox.com/account-management/user-teams-and-roles#create-a-team) in Gallabox.&#x20;