⚙️ Improvements
Broadcast - Retry logic on Failure
Error 131049 - Meta has restricted the user from sending the marketing template for a period. To resolve this, we can retry the failed template using the broadcast retry.
Broadcast retry consists of two types: smart retry and manual retry. Smart retry allows for automatic retries over a selected period of up to 7 days. In manual retry, the first retry can be scheduled 12 to 24 hours later, while the second and third retries can be set for 6 to 24 hours.
When using the Manual Retry option, we can schedule up to three retry attempts for failed messages. For a broadcast initially set for 10:30 AM on January 8th, the retries would be as follows:
1. First retry: 24 hours later, on January 9th at 10:45 AM.
2. Second retry: 12 hours after that, on January 9th at 10:45 PM.
3. Third retry: another 12 hours later, on January 10th at 10:45 AM.
Activity Logs now records user-level active and inactive status
Changing the activity status by the user or admin creates entries in the Activity log to monitor user actions with Active and Inactive Status.
QesttFMQAAAABJRU5ErkJggg== Rich text editor similar to WhatsApp
The Conversation module now includes new formatting options: Monospace, Number List, Bullet List, and Block Quote. These options are also applicable to Canned Responses, and Bullet and Number List formats have been added to Template Messages.
For a numbered list, use 1. 2. 3. followed by a space. For bullet points, start a line with - followed by a space.
