# 11 June: SSO Design, Away Message Logic Enhancement & WhatsApp Field in Bot Connector

### ⚙️ Improvements

#### **1. Enterprise SSO – Login & User Management Enhancements**

We have refined the **SSO login experience** for enterprise users and improved visibility within **Users & Roles**:

* A new **“SSO” column** is now displayed beside users who have SSO enabled.
* If SSO is disabled for the account:
  * The “SSO” column will **disappear**
  * A **“2FA” column** will appear instead

These changes help admins easily identify the type of authentication active for each user.

<figure><img src="/files/B0cQVfml557HSczHqMtn" alt=""><figcaption></figcaption></figure>

#### **2. Away Message – Triggered on First Message**

We have updated the logic for **Away Messages**:

* Previously, away messages were only triggered on the **second message** from the user.
* Now, if a customer sends a message when the agent is unavailable, the **away message will be triggered immediately** on the **first message**.

This ensures a more responsive and informative user experience from the start.

#### **3. Bot Connector – WhatsApp Number Field Made Optional**

We have added more flexibility to the **Bot Connector** setup:

* The **WhatsApp phone number field**, which is passed from HubSpot, is now an **optional field** in the Bot Connector.
* This helps streamline setup in cases where the number isn’t mandatory.

<figure><img src="/files/wMxnm4iRMsdHoqxzJv97" alt=""><figcaption></figcaption></figure>


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