> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/march-2025/26-march-resolution-notes.md).

# 26 March: Resolution Notes

### ✨ New

#### **Resolution notes**

We have introduced enhanced functionality for agents to **add, manage, and view resolution notes** when closing conversations. This ensures smoother handoffs between team members and maintains a **complete, trackable conversation history**.

{% hint style="info" %}
Read more [here ](https://docs.gallabox.com/basic-modules/conversation-fields)about Resolution Notes. 
{% endhint %}

<figure><img src="/files/qigmdlvMTVWVumbMQaqE" alt=""><figcaption></figcaption></figure>


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