> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/march-26-ai-assist-in-inbox-beta-and-easier-payments-for-message-credits-india.md).

# March 26 : AI Assist in Inbox (Beta) and Easier Payments for Message Credits (India)

### 1. AI Assist in Inbox (Beta)

#### What’s new? <a href="#d1w8g5vjj53p" id="d1w8g5vjj53p"></a>

Agents can now get AI-powered reply suggestions directly inside the inbox.

#### What this means for you? <a href="#drex28ykzv6c" id="drex28ykzv6c"></a>

●      AI can suggest replies based on the conversation and your data.

●      It can also rewrite or translate messages from the same place.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2F44ORFGh0So1S5NojvdIu%2Fimage.png?alt=media&amp;token=007bf613-d9f6-41c3-8c19-c09d8b84e01f" alt=""><figcaption></figcaption></figure>

#### How it works?

1. Admin enables AI Assist and uploads knowledge base files.
2. Agent clicks the AI Assist (✨) button in the inbox.
3. AI suggests a reply.
4. Agent reviews, edits (if needed), and sends the message.

AI replies are not sent automatically, you are always in control.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2Fhx7YGYTqgpYTf1rhdf3d%2Fimage.png?alt=media&amp;token=f42e4954-7fa6-4473-8921-bb72b156cd29" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FPbQdokOEXIRTyfr1KWWz%2Fimage.png?alt=media&amp;token=9226472f-a042-4776-9acd-bbbeee41b8c0" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FDh5oLroML5racVcbAbST%2Fimage.png?alt=media&amp;token=ea9d78a3-6fca-4ac7-bf14-c0de3192c271" alt=""><figcaption></figcaption></figure>

### 2. Easier Payments for Message Credits (India)

#### What’s new? <a href="#vzbtatn3ugx" id="vzbtatn3ugx"></a>

Indian users now have an additional payment option for buying message credits.

#### What this means? <a href="#x5gqp1oohjrl" id="x5gqp1oohjrl"></a>

●      You can choose between:

○      Primary payment method

○      Backup (direct Razorpay payment)

●      Payments are more reliable with fewer failures.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FTGwwt0DgtzLV32eshsYg%2Fimage.png?alt=media&amp;token=ada9dd78-55a9-4ac9-bb2e-3737ecbd762e" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FWOZBkcqp0amIAqasJqSC%2Fimage.png?alt=media&amp;token=6788ec1e-ab5b-4568-86e4-1f803a50c4de" alt=""><figcaption></figcaption></figure>

### 3. Optional Bot Timeout Messages

#### What’s changed? <a href="#nav7jaxn27ct" id="nav7jaxn27ct"></a>

Sending a message when a bot session ends is now optional.

#### What this means? <a href="#omy8u4uox88" id="omy8u4uox88"></a>

●      You can choose whether or not to send a message when a user drops off.

●      Gives more flexibility in bot design.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FicD4SruPCKoKTsKd2exQ%2Fimage.png?alt=media&amp;token=41570a1b-b887-41ce-b30c-46025a54c1f3" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2Fs2JglsElbBlRhH0wZYJW%2Fimage.png?alt=media&amp;token=6f6718bc-b8bb-436d-a5a2-c8dde6a1580b" alt=""><figcaption></figcaption></figure>

### 4. Custom Code Support in AI Chat Agents

#### What’s new? <a href="#f0v9j1wn8tbo" id="f0v9j1wn8tbo"></a>

You can now add custom actions using simple code (JavaScript) inside AI chat agents.

#### What this means? <a href="#id-84lsb3c7mu29" id="id-84lsb3c7mu29"></a>

●      More flexibility to customize how your AI agent behaves.

●      You can automate advanced actions based on your needs.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FEpsEQnrDsUOrvEfDqsh8%2Fimage.png?alt=media&amp;token=96da4017-b42c-4460-af85-01542d9b9120" alt=""><figcaption></figcaption></figure>

### 5. AI Agent Versioning (Safe Editing)

#### What’s new? <a href="#oawiw68vrdim" id="oawiw68vrdim"></a>

You can now safely make changes to AI agents without affecting the live version.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FgXu4z02yLDn38SFONAWp%2Fimage.png?alt=media&amp;token=98f902ae-9c16-4829-810a-659f045c520d" alt=""><figcaption></figcaption></figure>

#### How it works?

1. When you edit an agent, changes are saved as a Draft.
2. The Live version remains unchanged.
3. You can:

○      Test the draft

○      Compare changes

○      Publish when ready

4. Every publish creates a new version (up to last 10 versions saved).
5. You can restore any previous version anytime.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FR4d6rUNoA5UKnEWv4XfT%2Fimage.png?alt=media&amp;token=2534044f-255d-4c0c-b78e-5b7df24823ad" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2Fuh2s54RBuNyLil5bCA6b%2Fimage.png?alt=media&amp;token=cb738154-bfd0-4272-90c6-0905b34efbf1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FRAbnI6XgfudXMnZkrCwe%2Fimage.png?alt=media&amp;token=d0bf2ff1-5264-469a-8f75-bdda2252bd3f" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2FOY461mtEXhXI6vd1rkCK%2Fimage.png?alt=media&amp;token=592f99c7-4eef-4c6f-a5fb-56ac22de2604" alt=""><figcaption></figcaption></figure>