> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/march-26-ai-assist-in-inbox-beta-and-easier-payments-for-message-credits-india.md).

# March 26 : AI Assist in Inbox (Beta) and Easier Payments for Message Credits (India)

### 1. AI Assist in Inbox (Beta)

#### What’s new? <a href="#d1w8g5vjj53p" id="d1w8g5vjj53p"></a>

Agents can now get AI-powered reply suggestions directly inside the inbox.

#### What this means for you? <a href="#drex28ykzv6c" id="drex28ykzv6c"></a>

●      AI can suggest replies based on the conversation and your data.

●      It can also rewrite or translate messages from the same place.

<figure><img src="/files/aOJbDGh6zjOSd09SoDcB" alt=""><figcaption></figcaption></figure>

#### How it works?

1. Admin enables AI Assist and uploads knowledge base files.
2. Agent clicks the AI Assist (✨) button in the inbox.
3. AI suggests a reply.
4. Agent reviews, edits (if needed), and sends the message.

AI replies are not sent automatically, you are always in control.

<figure><img src="/files/suenpqP0GIztYFqeVIcS" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gS1KU28P7ERImGb9lFuF" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/S9ZKZDVvmxT2MsS4prRs" alt=""><figcaption></figcaption></figure>

### 2. Easier Payments for Message Credits (India)

#### What’s new? <a href="#vzbtatn3ugx" id="vzbtatn3ugx"></a>

Indian users now have an additional payment option for buying message credits.

#### What this means? <a href="#x5gqp1oohjrl" id="x5gqp1oohjrl"></a>

●      You can choose between:

○      Primary payment method

○      Backup (direct Razorpay payment)

●      Payments are more reliable with fewer failures.

<figure><img src="/files/E7xvlX1EqndbnutiChu8" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/iIxPp0VxUd2EZl0i0lwr" alt=""><figcaption></figcaption></figure>

### 3. Optional Bot Timeout Messages

#### What’s changed? <a href="#nav7jaxn27ct" id="nav7jaxn27ct"></a>

Sending a message when a bot session ends is now optional.

#### What this means? <a href="#omy8u4uox88" id="omy8u4uox88"></a>

●      You can choose whether or not to send a message when a user drops off.

●      Gives more flexibility in bot design.

<figure><img src="/files/ax7ba0elms7p2hQB4qYp" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/1hMydzyf9HFz6EghSMKd" alt=""><figcaption></figcaption></figure>

### 4. Custom Code Support in AI Chat Agents

#### What’s new? <a href="#f0v9j1wn8tbo" id="f0v9j1wn8tbo"></a>

You can now add custom actions using simple code (JavaScript) inside AI chat agents.

#### What this means? <a href="#id-84lsb3c7mu29" id="id-84lsb3c7mu29"></a>

●      More flexibility to customize how your AI agent behaves.

●      You can automate advanced actions based on your needs.

<figure><img src="/files/9pgpDrxlQJEhfyrQ5Xst" alt=""><figcaption></figcaption></figure>

### 5. AI Agent Versioning (Safe Editing)

#### What’s new? <a href="#oawiw68vrdim" id="oawiw68vrdim"></a>

You can now safely make changes to AI agents without affecting the live version.

<figure><img src="/files/UJZrGKkg4wlcfVCD4HYk" alt=""><figcaption></figcaption></figure>

#### How it works?

1. When you edit an agent, changes are saved as a Draft.
2. The Live version remains unchanged.
3. You can:

○      Test the draft

○      Compare changes

○      Publish when ready

4. Every publish creates a new version (up to last 10 versions saved).
5. You can restore any previous version anytime.

<figure><img src="/files/9S1YjE6pyuCyH7a0Ji27" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/3c4ADbTeKMxgACyoRu6D" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/HjYMRCvOv2Klq53SZt5L" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/R47rE98qy6WZ1IDfLjwL" alt=""><figcaption></figcaption></figure>


---

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