> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/may-2025/17-may-increased-limit-for-conversation-resolve-categories.md).

# 17 May: Increased Limit for Conversation Resolve Categories

### ⚙️ Improvements

**Conversation Resolution – Category Limit Increased to 35**

\
We have expanded the number of categories you can assign when resolving a conversation.\
Previously, the system allowed a maximum of **20 categories**, which restricted classification options.\
With this update, the limit has been **increased to 35**, giving teams more flexibility to tag and organize resolved conversations for better reporting and insights.

<figure><img src="https://4041939653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKvXbyN7GvoMO6ReyVRS6%2Fuploads%2F4Dbzj4aZF5U6vH8FUh3Z%2FIncrease%20in%20category.png?alt=media&amp;token=7ffbd79f-84d6-4957-9dd7-c1dcb90b5116" alt=""><figcaption></figcaption></figure>