> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/may-2025/17-may-increased-limit-for-conversation-resolve-categories.md).

# 17 May: Increased Limit for Conversation Resolve Categories

### ⚙️ Improvements

**Conversation Resolution – Category Limit Increased to 35**

\
We have expanded the number of categories you can assign when resolving a conversation.\
Previously, the system allowed a maximum of **20 categories**, which restricted classification options.\
With this update, the limit has been **increased to 35**, giving teams more flexibility to tag and organize resolved conversations for better reporting and insights.

<figure><img src="/files/QLm1wRHZuq3p8HcBpQ9r" alt=""><figcaption></figcaption></figure>


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