07 November: MiiTel Integration - Phase 1,Channel Config Changes, and more

✨ New

MiiTel Integration - Phase 1

Gallabox has introduced a new integration, MiiTel, which adds calling functionality for users. They can start calls to contacts directly from the conversation screen by clicking the call icon. The call button will be disabled if the user is already on a call.

Know how to Integrate here.

⚙️ Improvements

Channel Config - Working hours, Closed days and Special days

We have improved the Working Hours Configuration by adding options for Working Hours, Closed Days, and Special Days, enabling dynamic business hours.

The working hours can be configured from Monday – Sunday and the users can be able to configure the time ranges with hour and minute precision.

Closed days provide users with an option to select a single day or a range of dates for closed days. Note that the time component is not needed for these selections.

Special days to allow users to select either a single day or a range of dates for customizable working hours.

Know more about improvements here.