17 September : Profile Pictures for Instagram Contacts

New Features:

New Instagram contacts will now display their profile pictures, making it easier to recognize and manage conversations visually. This update applies only to newly created Instagram contacts. During partner and child account onboarding, country and state selection is now validated to prevent mistakes. Once onboarding is complete, these details are locked to ensure correct billing and tax information.

✅ 1. Profile Pictures for Instagram Contacts

What’s new?

New Instagram contacts will now show their profile picture inside Gallabox.

Why this helps

● Makes it easier to recognize and identify Instagram contacts.

● Improves clarity and consistency when viewing contact details.

How it works (Step-by-Step)

1. A new customer messages you on Instagram.

2. Gallabox automatically fetches and shows their profile picture.

3. You’ll see the image in the contact profile and conversation view.

⚠️ Note: This applies only to new Instagram contacts. Existing Instagram contacts will not have profile pictures.

✅ 2. Clearer Country & State Selection During Partner Onboarding

What’s new?

We’ve added checks and clearer messages during partner and child account setup to avoid wrong country or state selection.

Why this is important

● Ensures correct billing and tax setup.

● Prevents mistakes during onboarding.

How it works (Step-by-Step)

1. During partner or child account onboarding, you select your country and state.

2. The system checks if the selection is valid and shows a clear message if something is wrong.

3. Once onboarding is complete, these fields are locked and cannot be changed.