> For the complete documentation index, see [llms.txt](https://changelog.gallabox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://changelog.gallabox.com/september-2025/27-september-sequence-enhancement.md).

# 27 September: Sequence Enhancement

### Sequence: Step Log and Reporting Improvement 

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We’ve upgraded the Sequence Logs experience to make monitoring and debugging much easier.

How to Access:\
Go to Sequence → Select a Sequence Name → Logs

What’s New:

* Step numbers are now displayed in execution order for better clarity.
* The label “Step Name” has been updated to “Template Name.”
* Sent date/time is now shown in a more user-friendly format.
* Error reasons are displayed for failed or queued steps.
* The View Conversation tab is now easier to access.
* The Logs Home Page includes a new Error component and improved filter order.

These enhancements help users quickly identify issues, review message flow, and manage sequences more efficiently.

<p align="center"><img src="file:///C:/Users/DIPAKG~1/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png" alt=""><img src="/files/Sz48au2fzcRyGTdWQF7h" alt="z9gO8gAAAAGSURBVAMAloEduYNvw5UAAAAASUVORK5CYII="><br><br></p>

### &#x20;Sequence Enhancement: Drop on Message Failure

We’ve added a “Continue on Success” option to improve sequence control when messages fail.

Key Details:

* By default, sequences continue even if a message fails.
* If “Continue on Success” is enabled, the sequence stops at the first failed message.
* The contact is moved to a Dropped state with a “Message Failed to Send” indicator.
* Clicking on the contact opens the Step Log, highlighting the failed step for easier troubleshooting.

This feature gives users more control over message sequences and helps quickly identify issues.<br>

<p align="center"><img src="/files/agHq8bita1V62Hzg2dDY" alt="C9F73jQAAAAASUVORK5CYII=" data-size="original"></p>

<p align="center"><img src="file:///C:/Users/DIPAKG~1/AppData/Local/Temp/msohtmlclip1/01/clip_image008.png" alt=""><br><img src="/files/6fPVWnm0GQNXs8tJghPN" alt="+UFHVoAAAABklEQVQDAN7pWp0YMBTMAAAAAElFTkSuQmCC"> </p>

### &#x20;Sequence Enhancement: Improved Error Handling

We’ve optimized how sequences handle specific error cases to improve accuracy and reporting.

Key Details:

* Contacts with Error 131026 (Not in WhatsApp) are now moved to Dropped with the reason “Contact Not in WhatsApp.”
* Contacts with Error 131050 (Opted Out) are marked as Dropped, and the Marketing Opt-In field is automatically updated to No.

These updates ensure clearer tracking of failed messages and maintain accurate contact status for marketing compliance.

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Sequences now automatically remove contacts who cannot receive messages, ensuring smoother execution and cleaner contact lists.

Key Details:

* Contacts not reachable via WhatsApp or who have opted out are moved to Dropped automatically.
* This prevents further sequence steps from attempting delivery and keeps sequence logs accurate.<br>

<p align="center"><img src="/files/VUH9J01qEhnxxeBGMUkY" alt="2wetc8AAAAGSURBVAMAlVrBoS7npO8AAAAASUVORK5CYII="> </p>

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<p align="center"><img src="file:///C:/Users/DIPAKG~1/AppData/Local/Temp/msohtmlclip1/01/clip_image014.png" alt=""><img src="/files/TKDlHSww0rwo54mPlG4q" alt="+XqJU5AAAABklEQVQDAEEf0o9MuYlXAAAAAElFTkSuQmCC">      </p>

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