22 January: Chatbot AI Logs and Bot flow drop off improvement.
⚙️ Improvements
Chatbot: AI Bot - Logs
We have added the option to navigate to the logs within the flow page and when clicking on a log under logs in flow listing page.
The logs will be organized and presented in a way that resembles a conversation module, where each log entry is displayed as a separate, distinct conversation.
The information regarding the assignment actions and API call are enclosed within the info icon in the conversation logs of the Conversation Module. For instance – Click on a particular conversation, the log will be displayed in grey. Click on the ‘i’ to view the action information.
Bot & flow drop-off can be set in hours & days
The value for Bot drop-off and flow drop-off, the time for drop-off can now be set in Hours and Days. The maximum value for minutes is 59, for days it is 7 and for Hours it is 23.
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