25 October: Authentication Template, Coupon Template improvements, and more

✨ New

Template: Authentication Template & Limited offer Template

Authentication for OTP verification via WhatsApp includes three code delivery methods: zero-tap, one-tap, and copy code. It allows for security recommendations and an expiration time, with a maximum limit of 90 minutes. The authentication template can only be sent through the bot and developer API, and currently, users can only send it to recipients within the same country. Attempts to send the template internationally will fail.

Limited time offer template (LTO)

Limited-time offer templates enable you to showcase expiration dates and countdown timers for offer codes in messages, facilitating communication of time-sensitive offers and enhancing customer engagement. The pricing for LTO templates is the same as that for marketing templates. LTO templates are available only through the Cloud API and are excluded from integration.

Know more.

⚙️ Improvements

Coupon code template improvements

Default sample code is loaded when sending the template. The non-editable 15/25 word count was removed from the UI, along with a note indicating that the value is fixed. Five templates for coupon codes have been introduced, one for each industry. Users can edit the coupon code when sending via Conversation, Broadcast, Sequence, Bot, and Integrations.

Beta Release of App Language Selection in User Profile

You can now change the application language directly from your profile settings. Choose from the following languages:

• English

• Portuguese

• Spanish

• Arabic

• Bahasa

Note: This feature is currently in beta, and we welcome user feedback to help us improve it.