03 July: WhatsApp Template and Broadcast Improvements

⚙️ Improvements

Broadcast: Action Date and Time Stamps

Added new columns in the Broadcast details table to display the exact date and time of each message action. This enhancement gives users managing campaigns or customer support complete delivery visibility, helping them analyze performance and identify drop-offs more effectively.

WhatsApp Template Creation: Custom Utility Category Alerts

Implemented pre-emptive alerts for templates categorized as Custom Utility during creation.

Two types of warnings are now shown to improve clarity about Meta’s possible category changes:

• Before Submission: Alerts users that Meta may reclassify the template upon review.

• After Submission / Approval: Informs users that Meta may reclassify the approved template at any time.

These changes promote transparency and help avoid unexpected pricing due to automatic category reclassification.

User Management: Restrict Last Owner Deletion or Role Change

Strengthened validation to prevent deleting or downgrading the last Owner role in an account. This ensures every account always maintains at least one active Owner for secure administration.